Privacy Policy

1. Controller and contact

The data controller is ITER LABS SpA, a company established in Chile. Astria is an astrology, personal journal, self-reflection, and entertainment service.

For privacy questions, requests, or complaints, email appastria96@gmail.com. We may request reasonable information to verify your identity before acting on a request relating to an account.

2. Information we collect

We collect information you provide, information created through your use of Astria, and limited data received from providers needed to operate the service.

• Account and identity: name, email address, authentication identifiers, and, depending on your sign-in method, basic information received from Apple, Google, or Supabase Auth. We do not store your password in readable form.
• Birth and astrology profile: birth date, time, and place; associated coordinates and time zone; natal chart, astrological positions, readings, and derived content.
• Optional current location: with permission, the app obtains precise foreground location and stores latitude, longitude, time zone, and update time to adapt the local date, sky, and readings. You may skip permission, use your birthplace as a reference, and delete current location from your profile.
• Journal and content you create: date, emotion, free-form notes, astrological context, generated interpretations, preferences, feedback, and support messages.
• Purchases and subscriptions: product, plan, entitlement status, active dates, transaction or restoration history, and trial usage when applicable. Apple, Google, or the applicable store processes payment; Astria does not receive your full card number.
• Notifications and device: push token, platform, language, preferences, selected time, and technical delivery or error records.
• Use and operations: user identifier, features or endpoints used, AI model, token counts and technical costs, caches, timestamps, and basic security and connection logs that may include IP address and device information.

3. How we use information

We use information only for purposes related to Astria, including to:

• create and protect your account, authenticate sessions, and provide access on your devices;
• calculate your natal chart and provide readings, forecasts, emotional analytics, and personalized content;
• store your journal, display trends, and generate interpretations you request;
• adapt content to your date, time zone, and reference location;
• manage subscriptions, Premium entitlements, trials, restorations, and purchase support;
• send notifications you enable and determine whether they were delivered;
• respond to support, prevent fraud or abuse, debug errors, maintain security, and meet legal obligations;
• improve service performance and quality using aggregated or de-identified technical metrics where possible.

4. Artificial intelligence

When you request an interpretation, Astria may send DeepSeek your journal text, emotion, astrological data, and the context strictly needed to generate the response. DeepSeek processes that information as a technology provider subject to its own service terms and controls.

Do not include passwords, financial data, identity documents, clinical information, or other highly sensitive information in the journal or messages intended for an AI response. Responses may be inaccurate and are not medical, psychological, legal, financial, or other professional advice.

5. Bases for processing

Depending on your country, we process information to perform our contract with you and provide Astria; with your consent, such as for optional location and notifications; for legitimate interests such as security, support, and service improvement; and to meet legal obligations. You may withdraw consent through the app or system settings without affecting processing before withdrawal.

6. When we share information

We do not sell personal information, operate as a data broker, or use your data to track you across other companies’ apps or websites for advertising. We share only what is needed with providers that operate Astria or when required by law.

• Supabase, for authentication, sessions, and account-related data services.
• DeepSeek, to generate AI responses you request.
• RevenueCat and Apple or Google, for purchases, subscriptions, entitlements, and restorations.
• Expo, to process and deliver push notifications.
• Infrastructure, hosting, monitoring, and security providers needed to maintain Astria and this website.
• Authorities, advisers, or others when reasonably necessary to comply with law, protect rights and safety, investigate fraud, or respond to valid legal process.
• A successor entity in a merger, reorganization, financing, or asset sale, subject to compatible protections and notices required by law.

7. Retention and deletion

We retain account data and content while you maintain an account or as needed to provide the service. Current location remains until you replace it, remove it, or delete your account. Push tokens remain while active. Certain purchase, security, anti-fraud, support, or accounting records may be retained for periods required or allowed by law.

You can request full deletion through Profile → Delete account. The process removes the authentication account and associated Astria data, including entries and interpretations, forecasts, feedback, notification preferences and tokens, readings, caches, and AI usage records, except information we must retain by law. We retain minimal, non-reusable operational records of the deletion process for up to 30 days to prevent replay and demonstrate completion. Provider backups and logs may take an additional limited period to expire under their backup cycles and legal duties.

Deleting your Astria account does not cancel a subscription managed by Apple or Google. You must cancel it separately through the store to prevent future renewals.

8. Your choices and rights

You can review and update profile information, change notification preferences, withdraw system permissions, remove current location, and delete your account in the app. You may also contact us to request access, correction, deletion, portability, objection, or restriction where those rights apply in your jurisdiction.

We respond under applicable law. We may deny or limit a request where legally permitted, such as to protect another person, prevent fraud, or retain mandatory records. You may also complain to the data protection authority for your place of residence.

9. Security and international transfers

We use reasonable technical and organizational safeguards, including access controls and encryption in transit. No system is completely secure; protect your credentials and notify us if you suspect unauthorized access.

Our providers may process information outside Chile or your country. Where required, we use appropriate contracts and safeguards for those transfers. Processing locations depend on each provider’s infrastructure.

10. Children

Astria is intended for people aged 16 or older. We do not knowingly allow accounts for children under 16. If you believe a child under that age gave us information, contact us so we can investigate and delete it. Where local law requires a higher age or parental authorization for certain processing, we apply that requirement.

11. Changes and contact

We may update this policy when Astria, our providers, or the law changes. We will post the new version with its effective date and, for material changes, provide notice in the app or by another reasonable method before it takes effect.

Privacy contact: ITER LABS SpA, Chile — appastria96@gmail.com.